SMS Program Disclosure

Pace Patient Reminders

Public consent disclosure for the Pace by NeuroMotive SMS program, so patients, compliance reviewers, and mobile carriers can verify exactly how opt-in works.

Opt in to Pace Patient Reminders

Get text-message check-in reminders

Enter your mobile number and check the consent box. You'll receive an immediate confirmation text and then daily/weekly check-in reminders. Reply STOP any time to opt out.

Program summary

Brand / company:: Pace by NeuroMotive, LLC
Program name:: Pace Patient Reminders
What patients receive:: Daily and weekly check-in reminders for patients enrolled in Remote Therapeutic Monitoring. Each message contains a secure magic-link to a brief (20–90 second) mood/sleep check-in. No protected health information appears in the SMS body.
Message frequency:: Recurring messaging, approximately 1–3 messages per day.
Cost:: Pace does not charge for SMS. Message & data rates may apply per your mobile carrier plan.
Opt-out:: Reply STOP at any time to unsubscribe.
Help:: Reply HELP, email hello@neuromotive.health.
Policies:: Privacy Policy · Terms of Service

How recipients opt in

Opt-in is the recipient's own action. There are two paths, both consumer-initiated:

Public web form — the form at the top of this page (scroll up). The user enters a US mobile number, checks the unchecked-by-default consent box, and submits. A confirmation SMS is sent immediately.
In-app onboarding — for patients enrolled in clinical Remote Therapeutic Monitoring, the same opt-in form appears at patient.pace.neuromotive.health/onboarding/reminders, with the identical disclosure text.

Both paths log the same TCPA consent record (phone, timestamp, IP / user-agent, exact disclosure text shown) before any SMS is sent. SMS consent is not a condition of receiving care and is collected separately from any other agreement. Recipients may also opt in by texting START to the program number after a prior STOP.

The exact opt-in disclosure patients see

This is the verbatim text displayed next to the opt-in checkbox in the Pace onboarding flow:

“By checking this box, you agree to receive recurring automated SMS check-in reminders from Pace by NeuroMotive for daily and weekly mental-health check-ins related to your care plan. Message frequency varies (approximately 1–3 messages per day). Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of treatment.”

As it appears on the screen (the patient must enter a mobile number and actively check the box — it is unchecked by default):

Daily check-in reminders

Mobile number

(555) 123-4567

By checking this box, you agree to receive recurring automated SMS check-in reminders from Pace by NeuroMotive for daily and weekly mental-health check-ins related to your care plan. Message frequency varies (approximately 1–3 messages per day). Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of treatment.

STOP, HELP, START keywords

Opt out

Reply STOP (also CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, OPTOUT, STOPALL). You'll receive a confirmation and no further messages.

Get help

Reply HELP or INFO, or email hello@neuromotive.health.

Re-opt in

Reply START at any time to resume reminders. Standard message and data rates may apply.

Privacy and provider

Phone numbers shared for SMS are never sold or shared with third parties for marketing. SMS is delivered via Twilio, Inc. (HIPAA-eligible, under a Business Associate Agreement). Full details: Privacy Policy · Terms of Service.